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Our Policy

Customer Care

At Funky Fox, we value our customers and are committed to providing excellent customer service. Our customer care policy is designed to ensure that all of our customers have a positive shopping experience and feel satisfied with their purchase.

  • Product Quality: We stand behind the quality of our products and strive to ensure that every item meets our high standards of excellence. If you're not satisfied with your purchase, we're happy to work with you to find a solution that meets your needs.

  • Responsive Communication: We understand the importance of clear and timely communication, and our customer service team is available to answer any questions or concerns you may have. We strive to respond to all inquiries promptly and professionally.

  • Continuous Improvement: We're always looking for ways to improve our customer care policy and provide better service to our customers. Your feedback is important to us, and we welcome any suggestions or comments you may have.

 Privacy & Safety

At Funky Fox, we take the privacy and safety of our customers very seriously. We recognize the importance of protecting your personal information and ensuring that your shopping experience with us is safe and secure. In this policy, we'll outline the measures we take to protect your privacy and safety.

  • Collection of Personal Information: We only collect the personal information necessary to process your order and provide excellent customer service. This may include your name, address, email address, and payment information. We do not share your personal information with third parties for marketing purposes.

  • Secure Transactions: We use industry-standard encryption and security protocols to ensure that all transactions are secure. We partner with trusted payment processors to process your payment securely, and we do not store your payment information on our servers.

  • Data Protection: We take measures to protect your personal information from unauthorized access, use, or disclosure. We use firewalls, antivirus software, and other security measures to protect our systems and your data.

  • Third-Party Services: We may use third-party services such as shipping providers and marketing platforms to help us provide excellent customer service. We only partner with trusted providers who have a proven track record of protecting personal information.

  • Cookies and Tracking: We use cookies and other tracking technologies to improve your shopping experience and understand how our website is used. You can opt-out of cookies by adjusting your browser settings.

  • Policy Changes: We may update this privacy and safety policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed of any changes.

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At Funky Fox, we're committed to protecting your privacy and safety. If you have any questions or concerns about our privacy and safety policy, please contact our customer service team.

Payment Methods

Credit / Debit Cards

UPI

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